As 2024 comes to a close and we get ready to welcome the New Year, it’s time to start making our New Year resolutions 2025. As a commercial cleaning company wanting to become the most trusted provider of comprehensive & tailored commercial cleaning services in Sydney, our resolutions are not far from our goals.
The start of a new year represents a fresh beginning, and with it comes the opportunity to resolve to become a better version of what you have been in the previous year. For businesses, this is an opportunity to review their strategies and work done during the year and resolve to make improvements.
As a fast-growing cleaning company in Sydney, we resolve to increase our efficiency and offer improved services driven by customers’ expectations and environmental sustainability.
Let’s resolve to do better in the months ahead. Let’s achieve brilliance together!
New Year’s Resolutions for Cleaning Companies
If you’re a cleaning company looking for ideas for New Year’s resolutions, commit to achieving more growth, efficiency, and customer satisfaction in the coming year. Your resolution will, of course, depend on your particular goals and ideas, whether you plan to adopt new technologies or embrace sustainability. Whatever resolutions you make, keep them realistic and achievable.
Here are a few New Year 2025 resolution ideas for a rising cleaning company:
1. Become More Efficient
Efficiency means your ability to do more in less time and with fewer resources (wastage). For a commercial cleaning company, it can mean reducing their cleaning time while improving or maintaining quality so that they can do more in less time. Increasing your cleaning efficiency can also help reduce the use of resources.
To achieve this, you can commit to investing in more efficient cleaning tools and technologies, including automated machines and equipment and better cleaning supplies. Training your staff in world-class cleaning procedures can also help boost productivity and deliver exceptional results at less cleaning cost and time.
2. Go Green
If you aren’t already following sustainable commercial cleaning practices, New Year is the best time to start. Contrary to traditional cleaning methods that involve using harsh chemicals, green cleaning relies on natural cleaners that are safe for both the environment and human health.
Unlike toxic cleaners that may leave behind harmful residues that trigger respiratory and skin problems, green cleaning supplies are made from natural ingredients and help you create fresh and germ-free premises.
Clean Group was one of the first commercial cleaning companies in Sydney to adopt a 100% sustainable cleaning approach many years ago. We only use eco-friendly, non-toxic products and sustainable cleaning practices that promote water conservation, resource management and waste reduction.
3. Expand Service Offerings
For cleaning companies that want to expand their services or reach more locations, New Year might be the best time to begin. As businesses look to get their premises ready for events and parties, the demand for commercial cleaners increases during the holiday season.
If you presently offer only one or two types of cleaning, like office cleaning or gym cleaning, consider including more specialised services such as carpet cleaning, window washing, facade cleaning, etc. to attract more customers in diverse locations.
4. Improve Quality
Delivering consistently high-quality cleaning services is not only your responsibility but the character of a cleaning company that cares for its customers. Resolve to further strengthen your commitment to quality and customer satisfaction in the New Year. Here are some ways to achieve this.
Boost your cleaning quality standards, establish a robust quality control system, conduct regular audits and inspections, make and follow detailed cleaning checklists, encourage client feedback, and offer free service to unsatisfied customers.
5. Be More Involved
Rather than relying solely on traditional and online advertising, try to be more engaged with your community, including your customers in the areas you serve. Engage with your audience on social media, listen to their problems and expectations, and provide appropriate resolutions. Take online reviews seriously and improve your services accordingly.
Beyond online, try to engage with the local community by participating in or organising events like donation drives and clean-up campaigns, allowing people to know you and relate to your values. Give back to the community in whichever way possible.
6. Strive for More
Use this opportunity to come out of your closet and take your commercial cleaning business to the next level. Staying ahead of the competition requires more effort and embracing innovation, including new cleaning technologies and procedures. Get rid of old methods that no longer work or are inefficient.
Top cleaning companies are already using the latest technologies to offer efficient services and results. Don’t get left behind. The right tools like cleaning robots, ultraviolet cleaning devices, electrostatic sprayers and pressure washing can help you deliver more effective results that match customers’ changing requirements.
7. Responding to Client Feedback
If you aren’t already, make a resolution to always respond to customer feedback, whether it’s online or offline. Responding to feedback doesn’t necessarily mean that you have to verbally answer them or engage in a feud on social media.
The best way to respond to an unsatisfied customer is to sincerely look into their concern and resolve it quickly in the best way possible. The best cleaning companies actively seek client feedback and use it to identify and address their shortcomings. They take each feedback seriously to ensure continuous progress and client satisfaction.
8. Customer Service
One of your New Year’s resolutions should be to offer better and improved services to your customers in the coming year. Exceptional customer service will not only help you retain more clients but is also the key to becoming a better commercial cleaner. Try to understand the unique needs of each client and offer tailored cleaning solutions.
Personalised service and care go a long way in ensuring that clients are happy with your service and might recommend it to others. To further boost loyalty and retain more clients, you can introduce loyalty programs that reward long-term clients with discounts on routine cleaning services.
Start the New Year with a Cleaner, Healthier Workspace. Call Clean Group Today!
If you’re a Sydney business looking for a trusted commercial cleaning service provider, connect with us today for a personalised quote and service. We provide both routine commercial cleaning and one-time cleaning services.
Whether you’re seeking holiday cleaning, after-party cleaning, office cleaning, or any other service, call our team right away to book a free on-site quote at your preferred schedule.